Female Service Lead

📍 Kingsway, Skipton
💷 £20,226.19 per annum
🕒 30 hours per week 

Lead With Purpose. Make a Real Difference Every Day.

Are you a compassionate, values‑driven leader looking for a role where you can shape high‑quality support and brighten lives every single day?
Do you want to lead a dedicated team supporting three wonderful ladies to live active, independent and fulfilling lives?

If so, Real Life Options would love to hear from you.

👥 About the Role

As a Service Lead, you’ll play a key role in the day‑to‑day running of our lively Kingsway supported living service in Skipton. You’ll be supporting three energetic, fun‑loving ladies who enjoy swimming, arts and crafts, going to the gym, discos, musical theatre, and staying active in their community.

Working closely with the Deputy Manager, you’ll provide confident, values‑led leadership while remaining hands‑on and person‑centred. You’ll step up in the Manager’s absence and help ensure a safe, consistent and engaging environment where the ladies are supported to live life their way.

This role is 80% on shift and 20% off shift completing admin, though flexibility is essential as service needs may require full shift‑based working at times.

🛠️ Key Responsibilities

• Delivering high‑quality, person‑centred support
• Acting as a positive role model and supervising staff
• Leading reviews with the ladies and key stakeholders
• Developing, reviewing and maintaining support plans and risk assessments
• Completing medication and finance audits
• Supporting safeguarding processes alongside management
• Supporting with household chores, shopping, medication management, and attending appointments
• Supporting community activities and daily routines
• Leading and contributing to team meetings

🧠 Who We Support

In Kingsway, you’ll be supporting three ladies with:

• Learning disabilities
• Varying levels of independence
• Active social lives and community routines

You’ll need to follow detailed support plans to ensure a consistent, safe and empowering approach—always promoting choice, dignity and independence.

✅ What We’re Looking For

Essential:

• Level 3 Health & Social Care qualification
• Experience supporting people with learning disabilities
• Strong understanding of Person‑Centred Care
• Flexibility to work days, evenings, weekends, and sleepovers

Desirable:

• Previous experience leading or supervising a team
• Full UK driving licence

🕓 Working Hours

• 30 hours per week - full availability required 

• Mix of short shifts, long shifts, evenings and weekends 
• Sleepovers included
• 80% on shift / 20% admin
• May be fully shift‑based at times

🔒 An enhanced Adult DBS check will be required for this role.

🎁 What You’ll Get in Return

🌴 28 days paid holiday (including bank holidays)
📚 Accredited training & development opportunities
💰 Employer‑contributed pension scheme

Plus access to:
🏥 Health Cash Plan
❤️ £10,000 Life Cover
📞 Free Employee Assistance Programme
🛍️ Reward Gateway discounts
💸 Financial Wellbeing Scheme
🤝 Refer‑a‑Friend bonus
🌟 Staff recognition initiatives

💙 Our Values

We’re looking for someone who lives and breathes our values:
Respect – Honesty – Responsibility – Excellence

If you can tick six or more of the qualities below, we’d love to hear from you:

Honest • Good Communicator • Strong Values • Flexible • Passionate • Self‑Motivated • Reliable • Caring • Inclusive

👥 Join Us

Real Life Options is a registered charity and an equal opportunities employer. We welcome applicants from all backgrounds and can offer reasonable adjustments throughout the recruitment process.

📧 Please check your email (including junk/spam folders) as initial contact is usually made by email.

🔗 Apply today and become a Service Lead at Kingsway — where your leadership helps people live life to the fullest.